Questions,
answered clearly.
Everything that should be understood before choosing a template.
01What exactly do I receive?+
A private ZIP containing the source files listed on the product page, setup and customization documentation, asset notes, and the Framekin commercial license.
02Can I use a template for client work?+
Yes. A standard purchase covers one finished website for you or one client. The source package cannot be shared, resold, sublicensed or published as another template.
03Do I need a page builder?+
No. Products use the stack shown on their product page—Astro, HTML and CSS, or a clearly stated combination. There is no proprietary page-builder lock-in.
04Are the demos representative of the files?+
Yes. Live demos show the design direction, layout system and components included in the corresponding product. Demonstration copy and brand names are intended to be replaced.
05How are files delivered?+
After a payment is verified, a transactional email is sent to the checkout address with private, time-limited download links. Save the ZIP after downloading.
06What updates are included?+
Your purchase includes the version delivered and maintenance fixes released for that version. A future major redesign may be offered as a separate product.
07How do add-on items work?+
The $1.00 and $0.50 micro assets are real downloadable components, but they can only be added when another template is already in the bag. They cannot form an order by themselves.
08What if I am unsure about compatibility?+
Email support@framekin.com before purchasing with the product name, intended framework, hosting platform and required integration. We aim to reply within two business days.
09Can I request a refund?+
Framekin reviews duplicate charges, failed or corrupted delivery, and products materially different from their description under the published refund policy.